Growthwell provides digital services, and many of them are customised for each client. Because of this, our refund and cancellation terms are as follows:

Service Cancellation

You can request cancellation by emailing us at Email: [email protected] Cancellations are accepted only if the project has not significantly progressed or no major deliverables have been shared.

Refunds

Refunds may be offered in the following situations:

• duplicate payment
• accidental payment for a service not yet started
• mutually approved refund due to special circumstances

Refunds are not available for:

• completed services
• ongoing campaigns already launched
• digital or consulting services delivered partially or fully
• third-party costs we’ve already paid (ads, tools, software, licences)

Refunds are processed through the original payment method within 7–14 working days.

Non-Refundable Fees

Setup charges, ad budgets, software costs, and consulting hours are non-refundable.